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FAQ
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Do you make invoices or quotes?Of course! Contact our team through chat and when you place your order you will receive an invoice, with or without RTN. A copy will be sent to your email and/or attached to your order. For quotes, a copy will be sent to your email in the same way.
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How can I make purchases?Select the items you wish to purchase and add to cart. Then select either safe payment, Paypal or manual payment if you are in Honduras. For tailor made items, please contact us via email or chat for more information. Pay on delivery can be done through the courier or dropping by our offices to pick up your order.
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Do you accept credit/debit cards?Yes, the page automatically charges the cards by secure payment method or paypal. If this method does not seem convenient to you, you can always contact us via chat to make a purchase via bank transfer. At the moment, card payments are only available on the website.
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What are your opening hours?We are available Monday through Friday from 10 AM to 7 PM and Saturday from 9 AM to 2 PM
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How are waist and hip measurements taken?Using the tape measure, use it at the narrowest part of the torso, just above the belly button or just above the belly button and adjust around to measure the circumference. Leave two fingers inside the tape and do not dip to obtain the size.In the same way, use the tape measure at the widest part of the hips. These measurements and the shot are essential for any pants. If you have doubts or difficulties you can always schedule an appointment with our stylists to measure you. It's free!
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How can I take my measurements?If you want to have a better idea of how to take your measurements, go to the Size Guide page. On that page they are in sizes from XS to 4XL. Using a tape measure one can determine measurements in centimeters or inches. It is advisable to do it with good posture and relaxed without sucking belly or widening weight. If you think your tummy is bigger sitting down, take the measurement sitting down. The measurements available are Chest/Torso, Waist, Hips, and Crotch. If you have doubts or difficulties, you can always schedule an appointment with our stylists to measure you. It's free!
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How is the Torso/Chest measured?Using the tape measure, thread the tape under the arms and close the circle in the center, above the nipple leaving two fingers inside that circumference. Try not to make the space too tight. If you have doubts or difficulties you can always schedule an appointment with our stylists to measure you. It's free!
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How is the crotch measured?With the help of someone else, take the tape measure and place the beginning at the front or back waist area and pass the rest of the tape between the legs until it reaches the belly button. That number is the size of the crotch. If you have doubts or difficulties you can always schedule an appointment with our stylists to measure you. It's free!
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How much does the delivery service cost and when do they leave?You will usually receive your order the same day if your order is placed before 2 PM (If you live in Honduras). If not, you will receive your purchase the next work day between 9 AM to 12:30 PM or at any scheduled time. Contact our staff through chat for more details.The cost within the city of San Pedro Sula is 80 lempiras and is included in the price.
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Do you deliver outside of San Pedro Sula?Of course! Shipments are made throughout the country and abroad. Please communicate by chat with our staff to place the order.
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